Skip to content
English
Customer portal
  • There are no suggestions because the search field is empty.

How to reverse hours for an employee?

This article outlines the steps you need to take to reverse hours in Primo Payroll.

Step 1: Click on the “P11 list” button in the upper right corner.

Step 2: Click on the X button under the Action column in the Payslips screen for the relevant employee you wish to reverse payment for.

Step 3: Confirm your action when prompted.

reverse3

You will see the below pop-up message appear confirming the P11 has been reversed successfully.

reverse4

Step 4: If the FPS has already been completed for this employee prior to the P11 deletion, it is necessary to submit a correction to the earlier submission. Make sure that the “Include employee in current FPS” setting on the employee record is set to “Yes”.

Step 5: Under the RTI dropdown menu open the “Full Payment Submission”, tick the “Report as late submission” box, select “H: Correction to earlier submission” and click on “Submit FPS”.