The table below outlines the transfer of data between Primo Payroll and pension providers via PensionSync or Smart Pension integration.
| Process | Communication Flow | What data is transferred? | Smart Pension | PensionSync |
| Employer Sign-up | Payroll -> Pension | Employer record | Yes | Yes |
| Save Employee Record | Payroll -> Pension | Employee record | Yes | N/A |
| Amend Pension Record (calculation method) | Payroll -> Pension | Pension calculation method | Yes | N/A |
| Run Payroll | Pension -> Payroll | Opt-out data | Yes | Yes |
| Opt-in data | Yes | Yes | ||
| Postponement end date | Yes | N/A | ||
| Employee % contribution | Yes | N/A | ||
| Payroll -> Pension | Auto-enrolled and opted-in employee records | N/A | Yes | |
| Payroll -> Pension | All employee records | N/A | Yes | |
| Close Period | Payroll -> Pension | Pension contributions* | Yes | Yes |
| Employee records | Yes | N/A | ||
| Pension -> Payroll | Opt-out and opt-in data | N/A | N/A | |
| Assessment results | N/A | N/A | ||
| Failed Submissions | Payroll -> Pension | Previous period's pension contribution | Yes | Yes |
* Make payment is a manual process on PensionSync. For more information please check with PensionSync directly.